Information You Provide to Us
We receive and store any information you knowingly provide to us. When you create a new account to use the Services we will solicit your consent to connect your Google account to your new MailTag account (using Google’s OAuth authentication method), thereby providing us with access to your Google account, including but not limited to email, Contacts, and Calendar. Although the OAuth authentication provides broad access to your Google account, MailTag accesses and stores a subset of data from your Google account, including name, email address, calendar content, contacts, and company domain directory, to provide you with our Services. During email composition, we temporarily store the content of your draft email message (however once the message is sent, draft content is transferred to your Gmail account and stored on Google’s servers, not MailTag’s). MailTag stores the email body in the following contexts: when you create an email draft and the message remains unsent.
You can limit the amount of Personal Information transferred to us by being sure to complete and send your draft email messages, or by deleting any unsent drafts if you decide not to send them, or by refraining from using the features listed above in which we store the email body, or other features in which we notify you that we store the email body.
When you send email using the Services we collect the recipient’s name, email address and the email subject line so that we can display that information in your MailTag dashboard and for debugging purposes. If you are using open, click, and download tracking, MailTag collects the recipient’s device type, device ID and IP address, along with the recipient’s activities (for example: opens, clicks, downloads).
Alternatively, you can also limit all Personal Information transferred to us by disabling the MailTag extension entirely in your browser’s “Extensions” section (accessible by typing “chrome://extensions” into your Chrome browser URL and hitting the “Enter” key) and then restarting your browser.
For the use of our Services in a HIPAA compliant environment: MailTag is not HIPAA-compliant and should NOT be used when dealing with Protected Health Information (ePHI). Please see “Industry-based Compliance” section below.
In addition, we collect Personal Information you submit to us, for example by completing a form on www.MailTag.io. In that case, we may communicate with you, for example by calling you at the phone number you provide, sending you promotional email offers, or emailing you about your use of the Services. Also, we may receive a confirmation when you open an email from us. This confirmation helps enhance our engagement with you and generally improve our Services. If you do not want to receive communications from us, please indicate your preference by sending an email to Help@MailTag.io.